It looks like our “technical problems” spilled over to a second week…and we accidentally sent out the 4th of July’s SAM Moments instead this week! We do apologize for that…but we do hope that you enjoyed the inspirational, patriotic message even more the second time? LOL
This week’s SAM Moment is called “Email Addiction and 5 Tips”. Now, you’re probably wondering, “What does this have to do with Activity Management?”
In a word, “everything” because a big part of “doing” the right activities each day, is to “stop” doing the wrong activities…to have enough time to do the right ones. Make sense?
Well, here’s my story, or should I say ‘confession’: I think that I may have an Email Addiction!
It has never been diagnosed, but I realized the other day it must be true because I start out my day by opening email, then answering them, am alerted when new emails arrive, look at my email far too many times throughout the day, and usually finish the day sending out, you guessed it: Emails.
To make matters worse, at one time I had five email accounts; one for work, personal, patriotic, political and one for the village while I was the Mayor. Even after I go home at night, I would put my phone on the counter and find myself occasionally “checking my email” when I walk by.
I’m sure there are a lot of reasons for opening emails that go beyond wanting to provide good customer service, including the feeling of being needed, busy and important as well as avoiding doing the real work. What else comes to mind is one of the tips that the motivational speaker, Patrick Donne, gave in Og Mandino’s book THE SPELLBINDER’S GIFT: Never hide behind ‘Busy work’ again.” I’m guilty as charged.
So, what are my Email Tips?
1. Don’t open your email until 10:00 AM.
2. Close your email file during the day.
3. Schedule specific times to check it.
4. Set alarms for 21 days to make it a habit.
5. Don’t open email at home; focus on family.
Now, I do understand if client servicing is big part of your job and so you may have to adjust, but I hope you find these Activity Management tips helpful!
Never hide behind ‘Busy work’, Mickey
